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Frequently Asked Questions
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The 3M adhesive of SleekStrip can be stuck securely onto metal, wood, rubber, plastics (including soft TPU and hard plastic like PC (polycarbonate)), and glass (via included clear adhesive film).
SleekStrip can be mounted securely to leather case as well, but the surface might get damaged when SleekStrip is removed, depending on the thickness and quality of the leather. SleekStrip CAN NOT stick well to fabric or silicon surfaces. -
The 3M VHB adhesive’s effective working temperature is between -35 to 75 degree celsius.
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Yes. SleekStrip can be mounted on phone’s glass back (including iPhone 8, X, Xs, 11, 11 Pro, and other glass back phones), glass phone case, glass phone protector, and other glass materials by first applying the included clear adhesive film before mounting SleekStrip.
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Yes it can!
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No. SleekStrip uses premium 3M adhesive, which will not damage nor leave residue after its removal. However, if the surface is more delicate, such as thin leather case, the surface might get damaged when removing SleekStrip.
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No, the 3M adhesive is one-time use only. We chose this adhesive because it has better adhesion strength than those repeatable types. But don’t worry, we will include an “installation tool” for you to mount the SleekStrip perfectly on your phone, and we will also include three 3M adhesive tapes for you to reaply SleekStrip.
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No. SleekStrip doesn’t have any magnets and won't affect mobile payment such as Apple pay or Google Pay.
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SleekStrip is compatible with phone’s wireless charging function as long as: 1. SleekStrip is installed correctly on the side of the phone so that it doesn’t block phone’s wireless charging coil located in the center of the phone 2. The phone case (if a phone case is used) is not too thick (3mm or less). It all depends on your wireless charger’s charging distance, but normally, SleekStrip combining with phone case of 3mm thickness or less will work fine with the majority of wireless chargers.
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SleekStrip is designed for mobile phones, and is not suitable for tablets.
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We don’t recommend it. SleekStrip is not designed for Nintendo Switch.
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Oops that’s our bad. Just let us know within 14 days after you receive the package and we will make things right. For details, please see our Warranty and Refund Policy
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While the chance of you receiving a defect SleekStrip is less than 1%, manufacturing defects do exist. If that happens to you, don’t worry, we got your back! Just let us know within 30 days after you receive the product and we will send you a new one. For details, please see our Warranty and Refund Policy
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While the chance of you not liking SleekStrip is less than 1%, we respect how you feel and will get you a full refund if you let us know within 14 days after you receive your SleekStrip. Conditions apply. Please see details in our Warranty and Refund Policy
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Yes, you can! For our most popular B2B service, we customize company logo on the strip of SleekStrip. We can also customize your own coordination of metal base and strip colors in your prederence. Please note the minimum quantity of customization is 200pcs and up. Email us at sales@sleekstrip.com for more details!